Warranty Coverage Plans

Standard Protection Included

  • 2-Year Manufacturing Warranty
  • Basic Repair Coverage
  • Parts Replacement
Basic Coverage

Premium Protection Recommended

  • 5-Year Extended Warranty
  • Comprehensive Repair Coverage
  • Priority Service
  • Annual Maintenance Check
Enhanced Coverage

Elite Protection Premium

  • Lifetime Warranty
  • Global Coverage
  • 24/7 Support
  • Complimentary Repairs
Complete Coverage

Coverage Details

Mechanical Coverage

Our comprehensive mechanical coverage ensures your luggage functions perfectly throughout its lifetime. We cover all essential moving parts and mechanisms that are crucial for your travel convenience.

  • Wheels and Bearings
  • Telescopic Handles
  • Zippers and Locks
  • Internal Mechanisms

Structural Coverage

Protect your investment with our structural coverage that addresses the core integrity of your luggage. We ensure your bag maintains its strength and durability throughout years of travel.

  • Frame and Shell
  • Corner Protection
  • Internal Support Systems
  • Handle Mounting Points

Cosmetic Coverage

Keep your luggage looking its best with our cosmetic coverage options. We address the aesthetic aspects of your luggage to ensure it maintains its professional appearance.

  • Surface Scratches
  • Color Fading
  • Scuff Marks
  • Logo and Branding

Register Your Product

Warranty Support

Warranty Claims

Need to make a warranty claim? Our support team is here to help you through the process:

  • 24/7 Online Claim Submission
  • Quick Response Time
  • Expert Assessment
  • Transparent Process
Submit Claim

Contact Support

Our warranty support team is available to assist you with any questions or concerns:

  • Phone: +61272558192
  • Email: warranty@jetawaybags.com
  • Hours: Monday - Friday, 9AM - 5PM AEST
  • Location: 75 Myrtle St, Chippendale NSW 2008
Contact Us