At JetAway Bags, we're committed to providing fast and reliable shipping services throughout Australia. We offer complimentary express shipping on all orders, ensuring your travel gear reaches you quickly and safely.
We process orders Monday through Friday, excluding public holidays. Once your order is processed, you can expect the following delivery timeframes:
| Location | Estimated Delivery Time |
|---|---|
| Sydney Metro Area | 1-2 business days |
| Other Major Cities | 2-3 business days |
| Regional Areas | 3-5 business days |
| Remote Areas | 5-7 business days |
Every order is carefully monitored throughout its journey. You'll receive:
Track your package using the tracking number provided in your shipping confirmation email through Australia Post or StarTrack's tracking systems.
We deliver to all addresses across Australia, including:
For deliveries to remote areas, additional delivery time may be required.
Currently, we focus on providing exceptional service within Australia. International shipping options will be available in the future.
Large items or multiple-piece orders may require special handling. Our customer service team will contact you if any special arrangements are necessary.
For any shipping-related queries, please contact our customer service team:
Our customer service hours are Monday to Friday, 9:00 AM to 5:00 PM AEST.
We strive to deliver all orders on time. In rare cases, external factors may cause minor delays. We appreciate your understanding and will keep you informed of any changes to delivery estimates.