Our Story

From Local Shop to Australia's Trusted Luggage Retailer

Founded with a vision to provide Australians with exceptional travel gear, JetAway Bags began as a small shop in Chippendale, Sydney. Our founder's passion for travel and commitment to quality quickly earned us a reputation for excellence.

Today, we're proud to be one of Australia's leading luggage retailers, serving travelers nationwide with our carefully curated collection of premium and classic travel gear.

Customer Satisfaction Rate: 90%
Our Journey

Our Values

Commitment to Quality

Every product in our collection undergoes rigorous quality testing to ensure it meets our high standards. We partner with renowned manufacturers who share our dedication to excellence.

  • Premium materials selection Standard Practice
  • Comprehensive quality control
  • Extended warranty coverage

Driving Innovation

We continuously seek innovative solutions to enhance the travel experience. Our product development team stays ahead of industry trends and technological advancements.

  • Smart luggage integration Latest Technology
  • Sustainable materials research
  • Advanced security features

Customer Service Excellence

Our commitment to exceptional customer service sets us apart. We believe in building lasting relationships with our customers through personalized attention and support.

  • Expert product advice Always Available
  • Responsive support team
  • Satisfaction guarantee

Our Team

Management Team

Management Team

Our experienced management team brings decades of retail and travel industry expertise to JetAway Bags.

  • Strategic Leadership
  • Industry Experience
  • Innovation Focus
Product Specialists

Product Specialists

Our product specialists are passionate about helping customers find their perfect travel companion.

  • Expert Product Knowledge
  • Personalized Service
  • Continuous Training
Support Team

Support Team

Our dedicated support team ensures a smooth experience from purchase to after-sales service.

  • Technical Expertise
  • Customer Care
  • Quick Response Time

Get in Touch